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Frequently Asked Questions
WHAT TYPE OF BUSINESSES DO YOU SERVE?
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I work with any type of small to large-sized businesses creating purposeful marketing and content that fits with your overall brand message and vision.
WILL WE MEET BEFORE DESIGNING STARTS?
Yes! Once a retainer has been paid, all branding and web design clients receive a complimentary virtual inspiration meeting before design begins. This is where we go over concept ideas, functionality, and any important details you might have for me.
WHAT SHOULD I EXPECT DURING OUR DESIGN CONSULTATION?
Consultations are tailored to your specific needs. Currently all consultations are done virtually. Before we meet I will send over a short questionnaire. This will help guide the meeting and give me a better idea of your design needs.
Consultations are complimentary to all branding, web design and retainer packages.
DO YOU OFFER WEBSITE USER TRAINING?
Once your design is complete you will receive a virtual training giving you an overview tour pf the backend navigation of your website. If you wish to book further training sessions I would be happy to accommodate.
DO YOU OFFER PRINTING SERVICES FOR BUSINESSES?
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Yes! All service prices listed on my website are for design only. Printing costs vary by specifications, paper type, quantities, etc. If you are interested in printed materials, I would be happy to put a custom quote together for you.
WHAT PLATFORM DO YOU USE FOR WEB DESIGN?
Currently, all websites are designed using the Wix platform. All designs are responsive and user friendly for both you and your clients. At this time, I do not update websites created by a previous designer.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
I accept most forms of payment. The most common forms are credit/debit card, Cashapp, or PayPal. When purchasing through my website, you simply checkout like you would at any other online retailer. Any orders through the website are paid in-full at the time of purchase.
If I am working on a web design or custom order, I will send you an e-invoice, and all designs are to paid at the time of service. If you have requested printed materials, final payment is due prior to printing.
DO YOU ALLOW CANCELLATIONS?
You can make cancellations at any time. Please keep in mind that payments are non-refundable.
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